Terms and Conditions

Welcome to Qora Appliance Service. These terms and conditions outline the rules and regulations for the use of our repair services and website. By accessing this website and booking a service, you accept these terms in full.

1. Independent Service Status

Qora Appliance Service operates as a strictly independent, third-party service center.

  • We are not an authorized service center for any specific brand.

  • We are not affiliated with, endorsed by, or partnered with manufacturers like Samsung, LG, Whirlpool, Sony, or others.

  • Any service provided by us may void your manufacturer’s original warranty. It is the customer’s responsibility to check their warranty status before booking.

2. Service Provision

  • We provide doorstep repair services for Air Conditioners, Refrigerators, Washing Machines, and Televisions.

  • Our service areas include Uttar Pradesh (Gorakhpur and other districts), Kolkata, Chennai, Coimbatore, and Madurai.

  • We reserve the right to refuse service to any location outside our operational range or for appliances we deem beyond repair.

3. AI-Generated Images & Content

  • This website uses Gemini AI to generate images of appliances and repair scenarios.

  • These images are for customer identification and illustrative purposes only.

  • They do not represent specific brand parts or official manufacturer-sanctioned repair methods.

4. Payments and Charges

  • Service Fees: A visiting/inspection charge may be applicable even if no repair is performed after the technician’s visit.

  • Quotations: All repair estimates are based on the technician’s physical inspection. Final costs may vary based on the price of spare parts.

  • Spare Parts: As a third-party provider, we use high-quality compatible spare parts. We do not claim to provide “original manufacturer” parts unless specifically stated and sourced.

5. Limitation of Liability

  • Qora Appliance Service and its owner, Ravi Kumar Maddhesia, shall not be held liable for any indirect, consequential, or incidental damages arising from the use of our services.

  • We are not responsible for any pre-existing damage to the appliance discovered during the repair process.

6. Customer Responsibility

  • Customers must provide a safe working environment for our technicians.

  • Customers must ensure that an adult is present at the time of the doorstep service.

  • It is the customer’s duty to verify the technician’s identity before allowing entry into their premises.

7. Changes to Terms

We reserve the right to revise these terms at any time. By using this website, you are expected to review these terms on a regular basis.

Contact Information

If you have any queries regarding any of our terms, please contact us:

  • Phone: 9619393861

  • Address: No – 10, Janipur, Janipur Post, Gorakhpur, Uttar Pradesh.

Disclaimer & Independent Status Notice:

Qora Appliance Service is an independent, third-party service center. We are not affiliated with, authorized by, or endorsed by any specific appliance brands or manufacturers. All product names, logos, and brands are the property of their respective owners. Any images used on this website are AI-generated for identification purposes to help customers identify their specific appliance types and do not imply brand partnership.

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